• Visitor Information


    The hospital cafeteria is located at the basement level across from the elevator and is available to all visitors Monday through Friday for:

    • breakfast from 7:30 to 10:00 a.m.
    • lunch from 11:30 a.m. to 1:30 p.m.
    • dinner from 4:30 to 6:30 p.m.

    Vending machines are located adjacent to the cafeteria.


    Visitor parking is provided in designated areas of the hospital lot. Spaces for handicapped parking also are available. While we strive to keep all areas of the hospital secure, we are not responsible for vehicle damage, fire or theft while parked in the hospital lot. Security personnel are on duty around the clock and are available to escort you to your vehicle after dark. Contact the hospital operator (dial 0) for assistance.

    Family Concerns

    Family members may meet with clinical staff at biweekly patient conferences, arranged to discuss a loved one’s current condition and progress and to answer questions.

    Post-Hospital Care

    When your doctor determines that you no longer need the specialized services of our hospital but still require medical care, he or she may discharge you to a skilled nursing facility, a rehabilitation center, or to home care. Our discharge planner will help arrange for the services you may need after leaving the hospital.

    Medicare and supplemental insurance policies have limited coverage for skilled nursing care and home healthcare. You should check your policies to be certain what services will be covered.

    Referral Process

    The referral process is designed to provide the referring physician, hospital, nursing center, insurance/managed care company or family member with the information needed to make a decision about additional treatment in a timely manner. Upon receipt of a referral, our clinically licensed case managers will conduct a clinical assessment of the patient on location at the referring facility. A response to the appropriateness of a referral will be provided within 48 hours.


    Several area hotels offer discounted rates for anyone visiting a loved one at Kindred Hospital White Rock. In order to take advantage of the rate,  please call the hotel directly and inform them you have a loved one at our hospital located at 9440 Poppy Drive.
    Hyatt Summerfield Suites
    8221 N. Central Expressway
    Dallas, TX 75225
    (214) 378-2306
    Reservations: (800) 993-0364
    Homewood Suites Hilton
    Dallas Park Central
    9169 Markville Drive
    Dallas, TX 75243
    (972) 437-6966
    Fairfield Inn Marriott
    9230 LBJ Freeway
    Dallas, TX 75243
    (972) 437-9905

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